The Fire Play support team will be available 24/7 to help you with any requests you might have, we can help with any problems from mod and addon installation to changing server game types or making account changes. Our expert team can deal with all these problems and unlike other game hosting providers can help you over Steam and Skype with game specific problems and addons.

We also provide a support FAQ page intended to answer most everyday questions and provide helpful information such as server setup guides, ordering guides and other helpful information.

If you have a pre-purchase question, please feel free to contact us using the these methods, or use the Contact Form to email us and we will get a reply to you as soon as possible.

When live Skype or Steam support is unavailable please dont hesitate to submit a support ticket within your Game Control Panel; a member of staff will quickly respond to the ticket to help you with any problem you might have. We pride ourselves in friendly and approachable support so please if you have a question or problem just contact us!